======Self Service from personal laptop======

Use your laptop (Windows, Linux, Mac) and open a browser to https://remote.campus.leidenuniv.nl , or http://www.leidenuniv.nl -> Medewerkers -> Remote Werkplek. You may find that you have to install the Citrix Receiver/App (a INSTALL button will appear). Just follow the instructions, finish the installation and you should get the Remote Werkplek Login Screen.

===Remote Werkplek Login Screen===
After the above actions you will see the Remote Werkplek Login Screen:\\
{{:univ:selfservice.png?600|}} \\
Login to the Remote Werkplek using your University (ULCN) account information and you get the Remote Werkplek desktop: \\
{{:univ:selfservice1.png?600|}} \\
Click on the Self Service SAP folder and then on the Sap Self Service Internet Explorer Icon {{:univ:ie_sap.png?70|}} After clicking you wil see a window pop-up telling you the Citrix Receiver is Launching. Once this is done the IE window with the Self Service login appears.\\
{{:univ:selfservice2.png?600|}} \\
Now login using your University (ULCN) account information and you can Self Service away!

=====File Upload=====
[[univ:selfservice:file_upload_win|File Upload from Windows or MAC]]\\
[[univ:selfservice:file_upload_linux|File Upload from Linux]]

===note for option 1, Firefox===
It might be possible that when you start the Internet Explorer from the Remote Werkplak that you get a message ''%%Resource shortcuts are currently disabled.%%''. This is an indication that you have to change the default behaviour of the ICA client in Firefox. To set the default behaviour to ''%%Always Active%%''. To do this open the Firefox options {{:univ:ffoptions1.png?30|}}. Now select the Add-ons option\\
 {{:univ:ffoptions2.png?250|}}\\
and then for the Citrix Client for Linux line on the right pull down the ''%%Ask to Activae%%'' and select ''%%Always Active%%''.\\
{{:univ:ffoptions3.png?600|}}\\
Now restart the Internet Explorer in the Remote Werkplek and it should pop up.