Use your laptop (Windows, Linux, Mac) and open a browser to https://remote.campus.leidenuniv.nl , or http://www.leidenuniv.nl → Medewerkers → Remote Werkplek. You may find that you have to install the Citrix Receiver/App (a INSTALL button will appear). Just follow the instructions, finish the installation and you should get the Remote Werkplek Login Screen.

After the above actions you will see the Remote Werkplek Login Screen:

Login to the Remote Werkplek using your University (ULCN) account information and you get the Remote Werkplek desktop:

Click on the Self Service SAP folder and then on the Sap Self Service Internet Explorer Icon After clicking you wil see a window pop-up telling you the Citrix Receiver is Launching. Once this is done the IE window with the Self Service login appears.

Now login using your University (ULCN) account information and you can Self Service away!

File Upload from Windows or MAC
File Upload from Linux

It might be possible that when you start the Internet Explorer from the Remote Werkplak that you get a message Resource shortcuts are currently disabled.. This is an indication that you have to change the default behaviour of the ICA client in Firefox. To set the default behaviour to Always Active. To do this open the Firefox options . Now select the Add-ons option

and then for the Citrix Client for Linux line on the right pull down the Ask to Activae and select Always Active.

Now restart the Internet Explorer in the Remote Werkplek and it should pop up.